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Privacy Policy

Privacy Policy

Last Updated: December 26, 2024
The website www.alteura.com (hereinafter referred to as the "Website") respects every visitor's right to privacy and the security of personal data. This Privacy Policy outlines how we process and protect your information in accordance with Regulation (EU) 2016/679 (GDPR), Romanian Law No. 190/2018, and other applicable regulations.

№ 1. Information We Collect
We may collect the following categories of data:
- Personal Data: name, phone number, email address, delivery address.
- Technical Information: IP address, type of device, browser used, date and time of visits.
- Cookies Data: information about your activity on the Website for analytical purposes.

№ 2. Purpose of Data Processing
The collected data is used for the following purposes:
- Processing orders and providing services.
- Ensuring quality customer support.
- Improving the functionality and content of the Website.
- Conducting marketing and analytical research (with your consent).
- Complying with applicable laws.

№ 3. Consent to Data Processing
By using our Website, you consent to the processing of your personal data, including the use of Cookies. You may withdraw your consent by sending a request to info@alteura.com.
Please note that disabling Cookies may affect the Website's functionality.

№ 4. Transfer of Data to Third Parties
Your data may be transferred to the following categories of recipients:
- Partners involved in processing orders and providing services.
- Authorized government bodies with legal justification.
- Analytics and hosting service providers.
All transferred data is protected by confidentiality agreements.

№ 5. Data Retention
Data is retained:
- For the duration necessary to fulfill the stated purposes.
- For the period required by Romanian or EU legislation.

№ 6. Your Rights
Data subjects have the right to:
- Request access to their personal data.
- Request correction, update, or deletion of their data.
- Restrict or object to data processing.
- File a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP):
 Address: B-dul G-ral Gheorghe Magheru 28-30, Sector 1, 010336, Bucharest, Romania
 Websit: www.dataprotection.ro (http://www.dataprotection.ro)
 Email: anspdcp@dataprotection.ro
To exercise your rights, please contact us at info@alteura.com.

№ 7. Data Protection
We apply modern technical and organizational measures to protect personal data from unauthorized access, loss, or alteration. All data is processed in compliance with GDPR and Romanian legislation.

№ 8. Policy Updates
We reserve the right to update this Privacy Policy. The new version will take effect upon publication on the Website. We recommend periodically checking this section for the latest information.

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Contact Information
Alteura
Address: Strada Nerva Traian 12, 030167 Bucharest, ROMANIA
Email: info@alteura.com
Website: www.alteura.com (http://www.alteura.com)

If you have any questions or comments regarding the processing of your data, please contact us. We are always ready to assist you.